Cumberland Farms Reviews
(Rated by 8 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.3
- Price & Quality4.7
- Customer Service4.2
- Shipping & Delivery4.7
- Return Policy4.3
Recent Customer Reviews (8)
Klaus Holzman
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Susanne Finkel
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Mollie Owens
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Jacob Burke
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Máté Bognár
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Valiant Charette
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Arlette Charlebois
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Kieran Wilkinson
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Cumberland Farms Pricing
Regular Unleaded
$2.92 - $2.99
Diesel
$3.89 - $3.99
Breakfast Sandwiches
2 for $6
Payment Methods
Accepted Payment Options:
Prices for items on Cumberlandfarms.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Payment Process
- Payments can be made online during the checkout process.
- For Cumberland Farms credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Cumberland Farms Pros & Cons
Pros
1
Convenient Locations: Cumberland Farms has over 575 locations across multiple states, making it easily accessible for customers.
2
Open 24 Hours: Many locations are open 24 hours, providing a convenient option for late-night needs.
3
Great Coffee: Customers praise the quality and affordability of the coffee at Cumberland Farms.
4
SmartRewards App: The loyalty app rewards customers for in-store and fuel purchases, enhancing the shopping experience.
CONS
1
Poor Customer Service: Many reviews highlight poor customer service, including rude and unhelpful employees.
2
Expensive: Some customers find the prices to be high, especially for certain services or products.
3
Dirty Stores: There are complaints about the cleanliness of some stores, including cigarette butts on the ground and dirty restrooms.
4
App Issues: The updated app has been criticized for not working properly, leading to frustration among users.
Cumberland Farms Features and Benefits
Features
Daily Rewards
Earn rewards for every in-store and fuel purchase.
Fuel Savings
Save 10¢ per gallon on gas every day using the SmartPay Rewards app.
Free Drinks and Food
Earn free drinks and food by using the app and reaching certain milestones.
Wide Availability
Cumberland Farms has multiple locations, making it a convenient option for millions of customers.
SmartPay App
Pay for gas and in-store purchases using a mobile phone or SmartPay card.
Savings Tracker
Track savings in real-time with the app's savings tracker feature.
In-Store Purchases
Make in-store purchases directly through the SmartPay app.
Exclusive Deals
Receive exclusive deals and informative content as a loyal user.
Facial or Fingerprint Recognition
Every account is password protected using facial or fingerprint recognition for secure transactions.
SmartPay Sweepstakes
Users are automatically entered into a sweepstakes with prizes of free gasoline for one year.
Sbarro Partnership
The new Tallahassee location features a partnership with Sbarro, offering popular items like pizza and Stromboli.
Grand Opening Offers
Enjoy special deals such as free coffee, fountain drinks, and breakfast sandwiches during the grand opening period.
Guest-Centric Approach
Cumberland Farms prioritizes its guests, ensuring great coffee at a great price with fast and friendly service.
Breakfast Sandwiches
2 for $6 every day, all-day.
Open 24 Hours
Many locations are open 24 hours, providing a convenient option for late-night needs.
Great Coffee
Customers praise the quality and affordability of the coffee at Cumberland Farms.
Convenient Locations
Over 575 locations across multiple states, making it easily accessible for customers.
30-Day Return Policy
Allows returns within 30 days of purchase for unused items in original packaging with proof of purchase.